Tutorial on how to manage the "Wheel motor fault" error message
First of all, reset the “Wheel motor fault” error:
- by pressing the button “0” if you own one of the following Landroid models: WG757E, WG796E.1, WG797E.1, WG798E, WR111MI, WR112MI, WG799E, WR113MI, WG754E, WG755E, WG756E, WG790E.1, WG791E.1, WG792E.1, WG793E.1, WG758E.
- by pressing the button "Start" for all others Landroid models
Turn OFF the robot, remove the battery and gently flip Landroid upside down.
Thoroughly clean the wheels using a brush. Make sure there is nothing preventing the wheels from spinning, and remove any debris or grass clippings from around the axles.
If the problem persists, it’s possible that the terrain in your lawn is particularly uneven. In this case you should take a closer look at your Landroid’s behaviour and try to understand if the error happens more often in specific parts of the lawn. If this is the case, you can either try to level the ground in your lawn, or you can re-deploy the boudary wire to avoid particularly uneven areas.
In all other cases, should the error persist, you should get in touch with our Support so that our technicians can take care of the robot.