If your mower gets stuck, collides repeatedly, slips, or fails to find the exit, please try the following steps:
Update your mower to the latest firmware.
Remove or relocate obstacles such as trampolines, tables, or lawn lights.
If obstacles cannot be moved, place a temporary barrier around them.
Keep grass height below 9 cm and uniform, especially near walls or borders.
If the lawn is wet or muddy, please wait until it is dry.
Increase the Border Distance setting in the app.
Ensure that exits and passages are at least 2 meters wide. If passages are too narrow, reshape them or isolate problematic areas using magnetic strips.